His phone rang in church by accident during prayers... The Pastor & the worshippers scolded him after prayer for interrupting the silence... You could see the shame, embarrassment & humiliation on his face as he walked out... He never stepped foot in the church ever again...
He went to a pub... He spilled his drink by accident, the waiter apologized, gave him a napkin to clean himself up, the waiter also mopped the floor & offered him a complementary drink... He never stopped going there since...
You can make a difference by how you treat people...